Privacy Policy

Effective Date: 06/09/2025

Luuzini ("we," "our," "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://luuzini.com, make a purchase, or otherwise interact with us. By using the site, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following categories of personal information:

  • Contact Information: Name, shipping and billing address, email address, and phone number.

  • Payment Details: Payment method and billing information (processed securely via third-party providers).

  • Order Information: Products purchased, transaction totals, purchase dates.

  • Device Information: IP address, browser type, referring URL, time zone, device identifiers.

  • Usage Information: Pages viewed, links clicked, time spent on site, and interaction with features.

  • Marketing Preferences: Your subscription status, preferences, or responses to promotions.

  • User-Generated Content: Reviews, comments, or media submitted through the website.

2. How We Use Your Information

We use your data for the following purposes:

  • To fulfill and manage orders, deliveries, and returns.

  • To provide customer support and communicate updates.

  • To personalize user experience and improve our site’s performance.

  • To send promotional content, updates, and offers (with opt-out options).

  • To detect, investigate, and prevent fraud or unauthorized activity.

  • To comply with legal obligations and enforce our Terms & Conditions.

3. Sharing Your Information

We do not sell your data. We may share your information with:

  • Payment Processors (e.g., Shopify Payments, PayPal) for secure payment transactions.

  • Shipping Providers (e.g., USPS, UPS) to fulfill deliveries.

  • Service Providers that support website hosting, analytics (e.g., Google Analytics), and marketing.

  • Government authorities or legal advisors when required by law or to protect our legal interests.

Each partner is contractually obligated to handle data responsibly and in compliance with relevant regulations.

4. Cookies and Tracking Technologies

Luuzini uses cookies and similar technologies to:

  • Recognize returning users.

  • Analyze site usage and performance.

  • Improve shopping experience.

  • Support marketing campaigns through tools like Meta Pixel and Google Ads.

You can manage or disable cookies in your browser settings, but doing so may limit some functionality.

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. Typically:

  • Transaction data is retained for up to 7 years for accounting and audit purposes.

  • Marketing data is retained until you unsubscribe or request deletion.

  • Cookie data is stored based on browser settings and analytics provider defaults.

6. Your Privacy Rights

For All Users:

  • Access: You can request a copy of the personal information we hold about you.

  • Correction: You may request that we correct incomplete or inaccurate data.

  • Deletion: You can request erasure of your data unless we are legally required to retain it.

For California Residents (CCPA):

  • The right to know what personal information we collect.

  • The right to request deletion of your personal information.

  • The right to opt-out of data sharing (note: we do not sell personal data).

  • To exercise these rights, contact us at contact@luuzini.com.

For EU/EEA Residents (GDPR):

You have the following rights:

  • The right to access, rectify, or erase personal data.

  • The right to restrict or object to processing.

  • The right to data portability.

  • The right to withdraw consent at any time (if processing is based on consent).

  • The right to lodge a complaint with a supervisory authority.

To exercise these rights, please contact us at contact@luuzini.com.

7. Data Security

We take security seriously and implement appropriate technical and organizational measures, including:

  • Secure SSL encryption during transactions.

  • Limited access to your personal information.

  • Use of secure third-party platforms (e.g., Shopify) for payments and hosting.

Despite these safeguards, no system is 100% secure. Please use discretion and strong passwords when interacting with our website.

8. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect or store information from minors.

9. International Users

If you are accessing our website from outside the United States, please note that your data will be processed in the U.S., and by using our site, you consent to this transfer.

10. Changes to This Policy

We may update this Privacy Policy periodically. If we make material changes, we will notify you via email or prominently post on the site.

11. Contact Us

If you have questions about this policy or your personal data, contact us at:

Email: contact@luuzini.com
Mailing Address: 16701 Melford Blvd, Bowie, MD 20715
Subject Line: Privacy Policy Inquiry