Terms & Conditions

Effective Date: 06/09/2025

Welcome to Luuzini.com. These Terms & Conditions ("Terms") govern your use of our website, products, and services. By accessing or purchasing from our site, you agree to be bound by these Terms. Please read them carefully.

1. General Information

Luuzini is an e-commerce retailer specializing in fashion-forward, comfort-driven footwear. All purchases made through Luuzini.com are subject to the terms outlined here. We reserve the right to update these Terms at any time without prior notice.

2. Use of Website

By using Luuzini.com, you confirm that you are at least 18 years old or are accessing the site under the supervision of a parent or guardian. You may not use our site for any unlawful or unauthorized purpose.

3. Product Information

We strive to display our products as accurately as possible, including descriptions, pricing, and images. However, we cannot guarantee that your device's display will accurately reflect the true color or appearance of our products. All product availability and pricing are subject to change without notice.

4. Orders and Payments

  • All orders are subject to acceptance and availability.

  • We reserve the right to refuse or cancel any order at our discretion.

  • Payment must be received in full before shipment.
    Prices are listed in USD and do not include taxes, shipping, or customs duties (for international orders).

5. Sales Tax

Luuzini collects sales tax in states where we are legally obligated to do so. Taxes are calculated at checkout based on shipping address. For more information, please visit our [Sales Tax Policy] or contact us.

6. Shipping and Delivery

We ship domestically and internationally. Shipping times may vary based on destination and method chosen. While we strive to meet estimated delivery times, we are not responsible for delays caused by carriers or customs.

7. Return Policy

Returns are accepted within 14 days of delivery for unworn shoes in original packaging. Items must be in new condition to qualify for a refund. For full details, please review our Return Policy.

8. Intellectual Property

All content on Luuzini.com; including text, graphics, images, logos, and design; s the intellectual property of Luuzini and protected by copyright laws. You may not use any content without express written permission.

9. Privacy Policy

Your use of this site is also governed by our [Privacy Policy], which outlines how we collect, use, and protect your personal information.

10. Limitation of Liability

Luuzini is not liable for any indirect, incidental, or consequential damages resulting from the use of our products or services. All products are provided "as is" and without warranties except as explicitly stated.

11. GDPR Compliance (for EU/EEA Customers)
If you are a resident of the European Union or European Economic Area (EEA), you are entitled to specific rights under the General Data Protection Regulation (GDPR).
These rights include:

  • The right to access your personal data.

  • The right to correct or update inaccurate or incomplete data.

  • The right to request erasure of your data ("right to be forgotten").

  • The right to object to processing or request restrictions on how we use your data.

  • The right to data portability.

  • The right to withdraw consent at any time (if processing is based on consent).

To exercise any of these rights, please email us at contact@luuzini.com. We will respond to all requests in accordance with GDPR timelines and procedures.

We only process your personal data where we have a legal basis, such as your consent, fulfillment of a contract (e.g., order fulfillment), or compliance with legal obligations.

12. Dispute Resolution

Any disputes arising from your use of this site or purchase of products shall be governed by the laws of the State of Maryland and resolved through binding arbitration or small claims court in that jurisdiction.

13. Contact Us

If you have questions or concerns about these Terms & Conditions, please contact us at:

Email: contact@luuzini.com
Mailing Address: 16701 Melford Blvd, Bowie, MD 20715